Shipping policy
Processing Time:
- Orders are processed within 1-2 business days (Monday to Friday). Please note that orders placed on weekends or holidays will be processed on the next business day.
- You will receive an email with tracking information once your order has been shipped.
Shipping Rates & Methods:
- Shipping rates will be calculated at checkout based on shipping carrier pricing to the customer's address.
- Multiple shipping methods will be offered during checkout with various pricing and speeds.
International Shipping:
- We ship to all the countries that our courier service providers ship to.
- Shipping costs will be calculated during checkout based on shipping address and country.
- Customer is responsible for all duties and taxes that may incur.
Order Tracking:
- Once your order has shipped, you will receive a tracking number via email.
- Please allow 24-48 hours for the tracking information to update.
Address Accuracy:
- Please ensure that the shipping address you provide is correct and complete. We are not responsible for delays or lost packages due to incorrect addresses.
Lost or Damaged Packages:
- If your package is lost or damaged in transit, please contact the shipping company with your tracking number for support.